Shipping Policy:
Thank you for choosing our store for your shopping needs. We are committed to providing you with a seamless and satisfactory shopping experience. Please take a moment to review our shipping policy.
Delivery Period: Our official delivery period is 8–15 working days from the date of order placement. We strive to ensure that your orders are delivered within this timeframe to meet your expectations.
Dedication to Timely Delivery: At our store, we are dedicated to delivering your orders within the specified timeframe. Our team works diligently to process and dispatch your orders promptly to ensure a timely delivery experience.
Unforeseen Delays: While we make every effort to adhere to our official delivery period, there may be instances beyond our control that could cause unforeseen delays. These delays could be due to external factors such as weather conditions, customs clearance, or other unexpected circumstances.
Communication and Transparency: In the event of any delay, our team will proactively communicate with you to keep you informed about the status of your order. We believe in transparency and will provide you with regular updates on the estimated delivery time.
Customer Assistance: If, for any reason, your order faces a delay due to unforeseen circumstances, we kindly request your cooperation and understanding. We encourage you to reach out to our customer support team for assistance. Our team will work closely with you to address any concerns and find a suitable solution.
Managing Delays: If there are specific instructions or a preferred timeframe for delivery on your end, please inform us during the checkout process or reach out to our customer support team immediately after placing your order. We will do our best to accommodate your requests and manage the delivery according to your preferences.
Tracking Your Order: Once your order is dispatched, you will receive a tracking number that allows you to monitor the status and location of your shipment in real-time. This tracking information will be provided via email.
We appreciate your trust in the store and we are committed to ensuring a positive and reliable shipping experience for all our customers. If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at care@corteizstore.com.
Thank you for choosing us. Happy Shopping!